Privacy Policy for iArise

Introduction

Welcome to iArise, an AI-powered spiritual guidance application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using iArise, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

• Account Information: email address, name (when you create an account)
• Authentication Data: Apple ID information (when using Sign in with Apple)
• Spiritual Challenges: personal challenges and questions you submit for guidance
• Preferences: voice selection, notification preferences, app settings

Automatically Collected Information

• Usage Analytics: app usage patterns, feature interactions, session duration
• Device Information: device type, operating system version, app version
• Performance Data: crash reports, error logs, performance metrics
• Audio Preferences: selected voice types and playback history

Information from Third-Party Services

• Apple Sign-In: your Apple ID and associated information (name, email)
• AI-Generated Content: sermons, images, and audio created through our AI services

How We Use Your Information

Primary Purposes

• Spiritual Guidance Generation: process your challenges to create personalized sermons
• Content Creation: generate custom imagery and audio narration
• Account Management: maintain your account and subscription status
• App Functionality: provide core features like sermon library and audio playback

Secondary Purposes

• Service Improvement: analyze usage patterns to enhance user experience
• Customer Support: respond to inquiries and provide technical assistance
• Legal Compliance: meet legal obligations and protect user rights
• Security: prevent fraud and maintain app security

Information Sharing and Disclosure

AI Service Providers

We share your spiritual challenges with trusted AI providers to generate personalized content:

• OpenAI: for sermon text generation and custom imagery (ChatGPT-4, DALL-E)
• ElevenLabs: for high-quality voice synthesis and audio creation

Service Providers

• Firebase (Google): authentication, database storage, and cloud functions
• Apple: payment processing and Apple Sign-In authentication
• Analytics Services: app performance monitoring and crash reporting

We Do NOT Share Your Information With

• Social media platforms
• Advertising networks
• Data brokers
• Marketing companies
• Any third parties for advertising purposes

Data Storage and Security

Storage Locations

• Text Content: Firebase Firestore (Google Cloud, US region)
• Audio Files: Firebase Storage with secure access URLs
• Images: Firebase Storage with permanent, secure links
• User Preferences: stored locally on your device and synced to iCloud

Security Measures

• Encryption: all data transmitted using TLS/SSL encryption
• Authentication: secure Firebase Authentication with token-based access
• Server Security: API keys stored server-side only, never exposed to client
• Access Controls: strict user data isolation and permission controls

Data Retention

• Account Data: retained while your account is active
• Generated Sermons: stored permanently unless you delete them
• Usage Analytics: retained for 12 months for service improvement
• Support Communications: retained for 2 years for quality assurance

Your Privacy Rights

Access and Control

• View Your Data: access all generated sermons and account information
• Delete Content: remove individual sermons or your entire sermon library
• Export Data: download your spiritual guidance content in multiple formats
• Account Deletion: permanently delete your account and associated data

Privacy Settings

• Analytics Opt-Out: disable usage analytics collection
• Notification Control: manage push notification preferences
• Voice Selection: choose from six professional voice options
• Auto-Sync: control automatic cloud synchronization

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

Children's Privacy

iArise is intended for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Subscription and Payment Privacy

Payment Processing

• Apple In-App Purchases: processed directly by Apple; we do not store payment information
• Subscription Status: we receive notification of subscription status from Apple
• Receipt Validation: subscription receipts are validated through Apple's servers

Subscription Data

• Purchase History: stored by Apple, not accessible to us
• Subscription Status: current subscription state and expiration date
• Usage Tracking: monitor subscription usage for billing purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the app
• Sending you an email notification (if you have provided an email address)
• Displaying a prominent notice in the app

Your continued use of iArise after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

Data Protection Officer

For privacy-related questions or concerns:

• Email: privacy@iarise.io
• Address: [Your Business Address]
• Response Time: we respond to privacy inquiries within 5 business days

Customer Support

For general app support:

• Email: support@iarise.io
• In-App Support: available through Profile → Help & Support
• Response Time: we respond to support requests within 24 hours

Legal Basis for Processing (EU Users)

If you are in the European Economic Area (EEA), our legal basis for processing your personal information includes:

• Contract Performance: to provide spiritual guidance services
• Legitimate Interests: to improve our services and ensure security
• Consent: for optional features like analytics and notifications
• Legal Obligation: to comply with applicable laws and regulations

Apple App Store Privacy Requirements

This app complies with Apple's App Store privacy requirements:

• Privacy Nutrition Labels: accurately reflected in App Store listing
• Data Minimization: we collect only necessary information for app functionality
• Transparency: clear explanation of data collection and usage
• User Control: comprehensive privacy controls within the app

Spiritual Content Disclaimer

Content Nature

• AI-Generated: all spiritual guidance is generated by artificial intelligence
• Not Professional Advice: content is for inspiration and reflection, not professional counseling
• Personal Responsibility: users are responsible for their own spiritual journey
• Diverse Perspectives: content aims to be inclusive and respectful of all backgrounds

Content Privacy

• Personal Challenges: shared only with AI services for content generation
• Generated Content: stored securely and privately in your personal library
• No Human Review: your challenges are processed only by AI, not human moderators
• Confidentiality: we treat your spiritual journey with the utmost confidentiality