Support Center
We're here to help you on your spiritual journey. Find answers to common questions or contact our support team.
Contact Support
Email Support
support@iarise.ioResponse Time
Within 24 hours
Business Information
Company: iArise LLC
Address: 1234 Spiritual Way, Suite 100, San Francisco, CA 94102
Support Hours: Monday - Friday, 9 AM - 6 PM PST
Website: www.iarise.io
Frequently Asked Questions
1Account & Subscription
How do I start my free trial?
Download the iArise app and create an account. Your 3-day free trial starts automatically when you sign up for iArise Pro.
How do I cancel my subscription?
To cancel your subscription, go to your iPhone's Settings → [Your Name] → Subscriptions → iArise → Cancel Subscription. You can also cancel through the App Store app.
When will I be charged?
After your 3-day free trial ends, you'll be charged $9.99/month unless you cancel before the trial period expires.
2Technical Issues
The app won't load or crashes
If the app crashes, try force-closing and reopening it. If issues persist, restart your device or reinstall the app. Contact support if problems continue.
Content not updating or syncing
Check your internet connection and ensure you're logged into the same account on all devices. Try logging out and back in if sync issues continue.
Notifications not working
Go to your device Settings → Notifications → iArise and ensure notifications are enabled. Check your notification preferences in the app settings.
3Features & Usage
How does the AI personalization work?
iArise's AI learns from your interactions to provide increasingly personalized spiritual guidance, devotionals, and recommendations based on your faith journey.
What's included in the free version?
The free version includes basic daily affirmations and limited spiritual guidance. iArise Pro unlocks unlimited personalized content, advanced features, and premium meditations.
Can I use iArise offline?
Some content can be accessed offline after downloading. However, personalized AI-generated content requires an internet connection.
4Privacy & Security
Is my personal information safe?
Yes, we use industry-standard encryption and security measures. Read our Privacy Policy for detailed information.
How do I delete my account?
Contact our support team at support@iarise.io to request account deletion. We'll permanently remove your data within 30 days.
What data do you collect?
We collect minimal data necessary for personalization and app functionality. See our Privacy Policy for complete details on data collection and usage.
Troubleshooting Guide
Common Solutions
- 1Restart the iArise app completely
- 2Check your internet connection
- 3Update to the latest app version
- 4Restart your device
- 5Reinstall the app if issues persist
System Requirements
iOS Device
iOS 13.0 or later, iPhone 6s or newer
Storage
At least 100MB of available storage space
Internet
Stable internet connection required for AI features
App Store Information
Download iArise
App Information
Current Version: 2.1.0
Size: 45.2 MB
Category: Lifestyle
Rating: 4.8/5 stars (50,000+ reviews)
Content Rating: 4+ (suitable for all ages)
Languages: English
Legal Information
For legal matters, copyright concerns, or business inquiries, please contact us at legal@iarise.io
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help you on your spiritual journey.
Contact Support